Definition Graphic Competency Definition

  5.00 Observational Skills

Identifies key elements of behaviors or situations by reviewing and analyzing details and sorting out the most salient components (sense of what is most important in all that is observed).

Recognizes incongruities and inconsistencies in information or observed behavior. (“What’s wrong with this picture?”)


Fits pieces of information into a coherent whole or summary.

Describes factually what is observed without using language that presumes values and motives (e.g., describes a specific behavior rather than saying the child behaved in a sexualized manner).

Records observations accurately as part of case documentation, using specific quotes and precise descriptions.

Click here for the Caseworker Competency Model document


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