CWTI Trainings

Emotional Intelligence graphic
Emotional Intelligence

The Purpose of Emotion

Most of us pride ourselves on our rational thinking.  However, our emotions heavily influence how we see and interact with the world.  Our responses to personal encounters are products not only of our rational judgments, but also of our emotions or feelings (Goleman, 1995, p.5).  Psychologists, in explaining our spectrum of feelings, point out that feelings are not all or nothing events. There is in fact a wide range in the complexity and intensity of what we feel.

Graphic of woman with level by her head

Emotions propel us to take action, and the actions we take create a range of positive or negative consequences.  Emotions also have a social aspect in that they help us establish our position in social groups while also forming the basis for effective group processes.  Emotions enable us to overcome obstacles and achieve goals.  Finally, emotions act as the gateway to our internal and social worlds.


Activity graphic Return to the OCFS Training Portal and complete the Opening Case Scenario Activity



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