CWTI Trainings

Emotional Intelligence graphic
Emotional Intelligence

References GraphicReferences


Cherniss, C. (2000, April). Emotional intelligence: What it is and why it matters. Paper
presented at the annual meeting of the Society for Industrial and Organizational
Psychology, New Orleans, LA.

Goleman, D. (1995). Emotional Intelligence: Why It Can Matter More Than IQ. New
York: Bantam.

McKeown, K. (2000). A guide to what works in family support services for vulnerable
families. Dublin: Department for Health and Children.

Menzies, I. (1970). The functioning of social systems as a defence against anxiety.
London: Tavistock Institute of Human Relations.

Morrison, T. (2007). Emotional intelligence, emotion and social work: Context,
characteristics, complications and contribution. British Journal of Social Work, 37, 245-263.

Nikolau, I. & Tsaosis, I. (2002). Emotional intelligence in the workplace: Exploring its
effects on occupational stress and organizational commitment. The International Journal of Organizational Analysis, 10(4), 327-342.

Ogińska-Bulik, N. (2005). Emotional intelligence in the workplace: Exploring its effects
on occupational stress and health outcomes in human service workers. International Journal of Occupational Medicine and Environmental Health, 18(2), 167-175.

Rosenthal, R. (1977). The PONS test: Measuring sensitivity to nonverbal cues. In P.
McReynolds (Ed.), Advances in Psychological Assessment. San Franciso, CA: Jossey-Bass.

Schulman, P. (1995). Explanatory style and achievement in school and work. In G.
Buchanan & M.E.P. Seligman (Eds.), Explanatory style. Hillsdale: NJ: Lawrence Erlbaum.

Shoda, Y., Mischel, W., & Peake, P. K. (1990). Predicting adolescent cognitive and self-regulatory competencies from preschool delay of gratification: Indetifying diagnostic conditions. Developmental Psychology

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