CWTI Trainings

documentation graphic: woman on computer, man writing















The Purpose of Documentation

Why is documentation so important?

Quality documentation is critical to decision-making in child welfare casework. Documentation enables you to tell the client's “story” by recording and summarizing case activities that address child safety, permanency, and wellbeing. Documentation is central to your job and it may very well help to save the life of a child. Agency policy requires you to complete documentation about your casework activities. It's that important.

Why Document?

Why document in child welfare practice?

To help you ensure successful case outcomes, you need to have accurate, up to date documentation. Throughout a case, there are many critical decisions to be made about child safety, permanency, and wellbeing. It's important that the information forming the basis for these decisions is concisely and accurately documented.  

You are required to accurately document your work throughout every part of a case: Intake, Child Protective Services, Children’s Services, Adoption, and Licensing.

There will be times when you may feel overwhelmed and frustrated with the volume and complexity of the documentation.  But as the person who  has direct contact with the family, you are the one who provides the direct observations and information your colleagues need to help you successfully resolve the case.

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